FAQs
- How to request for access to our Demo Portal
- A pop-up blocker is preventing me from launching a module.
- How does Skillcast tracking usage data on courses hosted on another LMS?
- How to follow up on a Help request
- I cannot find a learning path to manually assign
- I don't have access to the management console
- User has not been assigned content
- Unable to upload users
- I cannot add a new user
- I cannot see my Team member under the My Team tab.
- My report doesn't have any data
- I cannot find a user account
- What is a learning path?
- How do Roles and Domains Work?
- Skillcast Portal - LMS UX
- The Demo Portal - how you can preview content available from Skillcast
- Taking a screenshot/screen capture to send to Skillcast support.
- Clearing my web browser cache and temporary Internet files
- Accessing my training module on iOS not working
- A video is not playing when completing my training.
- Looking for the Next and Back buttons in the Mobile view.
- I cannot progress to the next page in a course
- Not seeing my navigation buttons for the module.
- Unable to proceed to the next page.
- Setting a module to complete when I have attained the required pass-mark but the status has not changed