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  1. Skillcast
  2. Skillcast Basics
  3. FAQs

FAQs

  • How to request for access to our Demo Portal
  • A pop-up blocker is preventing me from launching a module.
  • How to follow up on a Help request
  • I cannot find a learning path to manually assign
  • I don't have access to the management console
  • User has not been assigned content
  • Unable to upload users
  • I cannot add a new user
  • I cannot see my Team member under the My Team tab.
  • My report doesn't have any data
  • I cannot find a user account
  • What is a learning path?
  • How do Roles and Domains Work?
  • Skillcast Portal - LMS UX
  • The Demo Portal - how you can preview content available from Skillcast
  • Taking a screenshot/screen capture to send to Skillcast support.
  • Clearing my web browser cache and temporary Internet files
  • Accessing my training module on iOS not working
  • A video is not playing when completing my training.
  • Looking for the Next and Back buttons in the Mobile view.
  • I cannot progress to the next page in a course
  • Not seeing my navigation buttons for the module.
  • Unable to proceed to the next page.
  • Setting a module to complete when I have attained the required pass-mark but the status has not changed

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