The Email tab of the Staff Register allows you adjust the email notification settings.
You will need access to the Management Console and SMCR registers. On the registers tab click on a Certified Persons Register to access the Email tab*
Here you have four email notifications you can turn on:
Issue email - Is sent to the Certified Person when the certificate is issued
Accept Email - Is sent to the register owner and/or issuer (depending on the selection under the Settings tab) when the certificate is accepted
Reject Email - Is sent to the register owner and/or issuer (depending on the selection under the Settings tab) when the certificate is Rejected
Expiry Email - Is sent to the Owner of the register to advise them of when a CP is due for re-certification. (NOTE: You will need to reach out to our CSM to arrange the time period you wish to set against this email)
Tick the box next to the email notification you want to enable. Under each tick box you can then adjust the sender, subject and email body for each type of notification. When you are happy with your changes scroll to the bottom and click Update email settings.
*if you do not see Staff register available for you to click on you may need to check if you have been given access to view and edit. If you need help with creating entities and registers check out this article Creating an entity and registers If you do not see the access control tab this is because you are not an owner. Someone with Owner permissions will need to grant you access.