Event reminders/approve reminders will be sent a scheduled time each day.
To do this go to Events Management and select Email Settings and select a user domain that contains users who will be enrolling onto event sessions and select Display Settings.
You will see a tab for each of the approval levels set up on your portal. Ensure there is template selected for Auto Reminders check out this article if you need help creating or mapping templates Event Email Settings .
Click on the Reminder Schedule tab and choose the reminder start date and the time you want the emails to be sent at. Click Update Settings to confirm your selection.
Approval reminders will be sent to those responsible for logging into the portal and approving event enrolments, approvals are only needed if you have Line Manager or L&D approval configured on your portal and you set up sessions with these approval types. There is a default text built into your portal for these reminders so you do not have to map any templates. The text for this default is kept generic however you want to update this with the portal URL. You can update the Email text settings - check out this article on how to amend Email text settings.
In the 'Event Management' menu select the 'Email reminders' option. You will see a pop up screen where you can see list of any domains who have Event Reminders Emails set up and the next date and time emails are due to be sent. Click on a domain name to view the preview summary. This will show you the recipient email, subject and from email, Click on an email address to open a preview of the email contents.