Administrators can update attributes for a users e.g. they have moved departments or changed of location. You will need access to Management Console and User Management. Please note that these attributes may be used in Audience Groups.
To update the attributes on an employee’s account, you can follow the steps below. Attributes on a person’s account consist of attributes like email address, first name, last name, department, job role, line manager etc.
Click on Management Console and select User management
Search for the account which needs to be updated by placing the relevant email address, employee number or some other detail relevant to that account. Click on the relevant users account and from here you can update any attributes on that account.
Once you have typed the relevant information in to the attribute, click on the ‘Update user attributes’ button. This will instantly update the account with the new information.