How do Roles and Domains Work?

To access areas like User management, content management or run reports you will have been given a role via Administrator access. Your level of access is determined by two features:

Administrator roles:

Your role on the Skillcast portal determines what you can do, roles are linked to permissions. Your role may give you permission to create users or run a report for example. 

Domain access: Domains are associated with your account and your domain access determines what you can use your permissions on. Domain contents can include users, learning paths/modules ,preset reports, audience groups or email templates and more. 

You can have access to one or more roles or domains but you cannot have one without the other! Have a look at the examples below for more context.

Content Domains: I have 3 content domains. 1) content - Skillcast London 2) Content- Skillcast Malta 3) Content - Skillcast Greece. I have a colleague who is responsible for managing and editing content modules in London. I give my colleague a content editor role and access to the Content - Skillcast London domain. When they log in to the portal they will be able to access  the content management area only and have access to manage training in that domain. They will have no access to content from other locations (Malta and Greece).  A colleague counterpart based in Malta will have access only to the Content - Skillcast Malta domain. Someone who is a manager or both colleagues or needs to have oversight of all content might have a Portal admin role and access to all content domains.

User domains:   By having users in different domains you can ensure that you restrict access to user data For example if you have user domains based on location : 1)Users - Skillcast London 2) Users - Skillcast Malta 3) Users - Skillcast Greece. User accounts are created and sit in the appropriate domain. Give your london colleague access to a Reporter role and the Users - Skillcast London domain and they will only be able to output reporting data for users in their area. If they change roles your expand their scope and give them access to the other user domains to report on wider range of users.