How do Roles and Domains Work?

To access areas like User management, content management or run reports you will have be assigned Administrator access. Your level of access is determined by two portal features:

Administrator roles:

Your role on the Skillcast portal determines what you can do. Your role may give you permission to create users or run a report for example. 

Domain access: Domains are associated with your account. Your domain access will determine what you can view as well as add, change or delete in that area.

Example: I have 3 content domains. 1) content - Skillcast London 2) Content- Skillcast Malta 3) Content - Skillcast Greece. I have a colleague who is responsible for managing and editing content modules in London. I give my colleague a content editor role and access to the Content - Skillcast London domain. When they log in to the portal they will be able to access  the content management area only and have access to manage training in that domain. They will have no access to content from other locations (Malta and Greece).  A colleague counterpart based in Malta will have access only to the Content - Skillcast Malta domain. Someone who is the main client content or needs to have oversight of all content might have a Portal admin role and access to all content domains.

User domains: You can have multiple user domains. 1) Users - Skillcast London 2) Users - Skillcast Malta 3) Users - Skillcast Greece. User accounts are created and sit in the appropriate domain and the idea of having multiple user domains is that you can apply settings to that domain which will affect all users within. You can also set up email notifications and training assignments that are specific to that user domain.