This article will walk you through configuring your Skillcast application to push training records back to WorkDay via an external connection. See the below sections:

Before you start

Preparing to send data from Skillcast to WorkDay
Limitations and considerations

Before you Start

Speak to your Customer Success Manager (CSM) and Account Manager (AM) about your options and the costs around a training record feed.  You will also need to ensure that your users are provisioned via WorkDay as this part of the integration will not work without it.

If your Customer Success Manager (CSM) will manage the Skillcast set-up part of the integration, please provide details and fields from your custom report to your CSM. 

Preparing to send data from Skillcast to WorkDay

Important: Follow this article to set up user provisioning. You cannot push training records back to WorkDay without provisioning coming from WorkDay.
How to configure user provisioning from Workday to Skillcast.

• Go to Management Console > Configuration > User attributes. Click 'add new attribute'.The attribute name, display name and Data feed name must be WID. Make sure to click. 'Add Attribute'
  
• Go to Management console > Configuration >External connections
• Enusre connection type is 'Add new connection', and from the Type drop-down and choose 'WorkDay'.  Fill out the fields for user provisioning How to configure user provisioning from Workday to Skillcast. If you are updating an existing connection for provisioning, select it from the drop-down to edit the fields.
• Under features tick the appropriate option(s) for the records you want to send:
  
• Fill out the fields related to sending training records and click Add or update connection.
  
  
  - learning wsdl : Take the first part of your WSDL URL from your Provisioning WSDL field and add /Learning/v37.1?wsdl to the end - Example
  https://wd3-services1.myworkday.com/ccx/service/Skillcast/Learning/v37.1?wsdl
  - timeOffset : UTC offset of your WorkDay instance/cluster e.g -12
  - Employee WID Attribute - This will be WID - the same as the new attribute you added in the setp above
  
• Go to portal settings/portal functionality and enable settings  Tracking feed realtime and/or Tracking feed realtime (start of activity) based on what option(s) you ticked in Features.Turning on these settings will schedule the sending of training records automatically.
  
• In the appropriate role, including your role, ensure the permission Training Record Feed is ticked.
  
• Logout of the portal and in again and go to the domain your provisioning and training records should be going into/coming from.
• Click on the menu item Training Record Feed. Select the external connection configured for training records from the Connection drop-down. Leave the Start date blank if you want to send all records, or add a date only to send started/completed records from that date onwards/. Make sure to click Update connection
  
• A scheduled task will now start pushing records back to WorkDay. Any failed records will be resent every 5 mins for the next 15 days. After such time, any failed records will appear in a table on the Training Records Feed page. Each errored record will show a reason, for example, if there is no completion date or the user WID does not exist. You can choose to send records again, which will start the schedule again and push the records every 5 minutes for another 15 days. 

Limitations and Considerations

1. You can set up user provisioning via WorkDay without enabling the option to send training records. You must ensure that user provisioning is configured via WorkDay to ensure that Skillcast can push back training records.